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PixUp
Image Compressor

Privacy Policy

Last updated: December 2025

PixUp ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our image compression service located at https://pixupapp.com (the "Service").

1. Information We Collect

We collect and process the following types of information:

  • Technical Information: Browser type, operating system, IP address, device type, and browser version
  • Usage Data: Pages visited, time spent on pages, features used, and interaction patterns
  • Image Processing Data: File types processed, compression settings used, and processing outcomes
  • Session Information: Session duration, timestamps, and temporary session identifiers
  • Browser Storage Data: User preferences, theme settings, and local storage data

2. Information We Do Not Collect

PixUp is designed with privacy as a core principle. We do not collect:

  • Personal Identifiers: Names, email addresses, phone numbers, or personal identification numbers
  • Account Information: User accounts, profiles, passwords, or login credentials
  • Location Data: GPS coordinates, precise location, or location history
  • Financial Information: Credit card numbers, bank details, or payment information
  • Image Content: Your actual image files (processed client-side by default)

3. How We Process Your Information

Information processing methods:

  • Client-Side Processing: All image compression occurs directly in your browser using JavaScript
  • Temporary Server Processing: Advanced format conversions may use server-side processing for 30 seconds maximum
  • Automatic Deletion: All temporary data is automatically deleted after processing completion
  • No Long-Term Storage: We do not store, backup, or retain user images on our servers
  • Encrypted Transmission: HTTPS/TLS encryption for all data transmissions

4. Data Retention Periods

We retain information for the following periods:

  • Image Processing Data: Deleted immediately after processing (maximum 30 seconds)
  • Session Information: Retained for 24 hours for service optimization
  • Usage Analytics: Aggregated and anonymized, retained for 12 months
  • Browser Storage: User preferences retained until manually cleared by user
  • Error Logs: Technical logs retained for 30 days for service maintenance

5. Legal Basis for Processing

We process your information based on the following legal grounds:

  • Legitimate Interest: Service improvement and security monitoring
  • Contractual Necessity: Providing the image compression service
  • Legal Obligation: Compliance with applicable laws and regulations
  • Consent: Where you have explicitly given consent for specific processing

6. Your Rights Under GDPR and CCPA

You have the following rights regarding your personal information:

  • Right to Access: Request a copy of your personal information
  • Right to Rectification: Request correction of inaccurate information
  • Right to Erasure: Request deletion of your personal information
  • Right to Portability: Request transfer of your data to another service
  • Right to Object: Object to processing of your personal information
  • Right to Restrict: Limit how we use your personal information
  • California Rights: Opt-out of sale of personal information (CCPA)

7. Cookies and Tracking Technologies

We use the following cookies and tracking technologies:

  • Essential Cookies: Required for basic website functionality
  • Preference Cookies: Store user settings and theme preferences
  • Session Cookies: Maintain user session state
  • Security Cookies: Protect against security threats
  • No Marketing Cookies: We do not use advertising or tracking cookies

8. Third-Party Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We only share data in the following circumstances:

  • Service Providers: Cloud hosting and CDN services for service delivery
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfer: In connection with merger, acquisition, or sale of assets
  • Safety Protection: To protect our rights, property, or safety

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers, including standard contractual clauses and adequacy decisions where applicable.

10. Data Security Measures

We implement robust security measures:

  • Encryption: AES-256 encryption for data at rest and TLS 1.3 for data in transit
  • Access Controls: Role-based access control and principle of least privilege
  • Security Monitoring: 24/7 security monitoring and threat detection
  • Regular Audits: Quarterly security audits and penetration testing
  • Employee Training: Annual privacy and security training for all staff

11. Data Breach Notification

In the event of a data breach, we will notify affected individuals within 72 hours of discovery in accordance with GDPR requirements. Notifications will include details about the breach, affected information, and recommended protective measures.

12. Children's Privacy

PixUp does not knowingly collect personal information from children under 13 years of age. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will delete such information promptly.

13. Marketing Communications

We do not send marketing emails or promotional communications. If you choose to contact us, we may respond with service-related information. You can opt out of any communications by replying "STOP" or contacting us directly.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify users of significant changes via email (if provided) or prominent website notice. The "Last Updated" date will reflect when changes were made.

15. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

  • Email: support@pixupapp.com
  • Address: Hisar, Haryana, India
  • Response Time: Within 30 days for data rights requests

16. Regulatory Authorities

If you believe we have violated your privacy rights, you have the right to file a complaint with the appropriate data protection authority in your jurisdiction, including the Information Commissioner's Office (ICO) in the UK or relevant state attorney general in the US.

17. Privacy Commitment

At PixUp, privacy is not just a compliance requirement – it's a fundamental principle of our service design. We are committed to maintaining the highest standards of privacy protection and continuously improving our practices to serve you better. Your trust is our most valuable asset, and we work diligently to earn and maintain it every day.